We're going to apply a quick security update for the server to help protect against various attacks. This will require a quick reboot which we shall do now. We expect an outage of around a couple of minutes. Emails will be unaffected.
10th September 2015, at 11:28AM
10th September 2015, at 10:28AM
server19.xenserve.com is currently unavailable. This will be affecting all services for resellers hosted on that server. We will post further updates as they become available.
15th August 2015, at 12:39PM
1st October 2015, at 2:56PM
Due to a large increase in recently hacked sites, we're improving the security on our web servers to help combat this and provide real-time malware protection. Whilst we normally would do this maintenance outside of working hours, the sooner this is done, the more we can protect client's websites. A quick reboot has been done and everything should settle down in a few minutes. Apologies for any inconvenience this may cause. We should see things a lot more stable again though with added protection.
12th August 2015, at 10:08AM
14th August 2015, at 4:08PM
This server is currently experiencing routing issues. Our engineers are doing everything they can to resolve this as quickly as possible. We offer our sincerest apologies for the meanwhile inconvenience and will be sure to update this post when we have more information.
8th August 2015, at 10:11AM
11th August 2015, at 12:02PM
The server is currently offline. Engineers are currently looking at the server. Apologies for any inconvenience caused.
21st July 2015, at 5:43PM
21st July 2015, at 4:51PM
The server is now back online. Thank you for your patience.
The server is undergoing an emergency reboot. Apologies for any inconvenience caused.
25th June 2015, at 7:28PM
25th June 2015, at 6:28PM
Engineers are currently performing an emergency disk check on the server. Apologies for any inconvenience caused.
17th June 2015, at 12:51PM
17th June 2015, at 11:51AM
Unfortunately this professional hosting server is currently unresponsive. Our engineers are investigating this and doing everything they can to have this resolved as quickly as possible.
We do apologise for the meanwhile inconvenience.
14th June 2015, at 10:17AM
14th June 2015, at 9:53AM
Some customers on the older atmail system may be experiencing issues connecting to the mail service where their email addresses start with the letter B E I or P. Engineers have issued a server restart to try and resolve, but this does not seem to have helped. We're attempting alternative methods of accessing the server to bring it back online and will update this status post when more news becomes available.
Users not on atmail, outgoing email and addresses not beginning with the aforementioned letters are unaffected.
11th June 2015, at 11:51AM
11th June 2015, at 11:46AM
It seems that certain accounts are experiencing issues sending/receiving emails. Our engineers are looking into this and we hope to have this resolved as quickly as possible. Our apologies for the meanwhile inconvenience
7th June 2015, at 10:59AM
7th June 2015, at 10:45AM