The server is now back online. Thank you for your patience.
The server is undergoing an emergency reboot. Apologies for any inconvenience caused.
25th June 2015, at 7:28PM
25th June 2015, at 6:28PM
Engineers are currently performing an emergency disk check on the server. Apologies for any inconvenience caused.
17th June 2015, at 12:51PM
17th June 2015, at 11:51AM
Unfortunately this professional hosting server is currently unresponsive. Our engineers are investigating this and doing everything they can to have this resolved as quickly as possible.
We do apologise for the meanwhile inconvenience.
14th June 2015, at 10:17AM
14th June 2015, at 9:53AM
Some customers on the older atmail system may be experiencing issues connecting to the mail service where their email addresses start with the letter B E I or P. Engineers have issued a server restart to try and resolve, but this does not seem to have helped. We're attempting alternative methods of accessing the server to bring it back online and will update this status post when more news becomes available.
Users not on atmail, outgoing email and addresses not beginning with the aforementioned letters are unaffected.
11th June 2015, at 11:51AM
11th June 2015, at 11:46AM
It seems that certain accounts are experiencing issues sending/receiving emails. Our engineers are looking into this and we hope to have this resolved as quickly as possible. Our apologies for the meanwhile inconvenience
7th June 2015, at 10:59AM
7th June 2015, at 10:45AM
Mysql is currently unavailable on prohost28. This will affect websites on this server only (Email not affected). Our engineers are looking into this issue and will have the server back online as quickly as possible.
7th June 2015, at 8:46AM
7th June 2015, at 1:06PM
We are currently investigating in to high load affecting MySQL connections on the below servers. Please accept our apologies for any inconvenience caused and our assurances we are doing all we can to get service back to normal as soon as possible.
1st May 2015, at 9:31AM
5th May 2015, at 8:19AM
Engineers are currently looking into an issue with load on this server. Apologies for any inconvenience caused.
30th April 2015, at 3:27PM
30th April 2015, at 3:51PM
We are currently investigating in to an extremely high load on one our our reseller hosts. This will currently be affecting reseller servers 3, 5 and 9.
20th April 2015, at 8:10AM
20th April 2015, at 7:20AM
Update at 09:20:02(BST): All 3 servers are starting to come back on-line now. Everything should be running great once more in a few more minutes.
10th April 2015, at 9:09AM
10th April 2015, at 11:00AM