Update at 09:34:07(GMT): All back and updated! Sorry for any inconvenience this may of caused.
Prohost15 is currently being worked on to deploy some needed security updates. We'll need to reboot the server after. Everything should be back up in 5-10 mins. Emails completely unaffected.
28th October 2014, at 9:16AM
28th October 2014, at 9:34AM
Update at 06:36:07(BST): This matter is now resolved and email will be functioning normally for all users.
22nd October 2014, at 4:58AM
22nd October 2014, at 5:36AM
Update at 17:53:25(BST): The issue has now been resolved with this server.This issue has now been tracked to a faulty internal networking item, and is now resolved.
We are currently seeing some users reporting login failures to this platform and are looking at this error now.
20th October 2014, at 5:48PM
20th October 2014, at 4:53PM
Update at 12:47:04(BST): Due to staff sickness, there will be no phone cover on Sunday 12th October, support will be limited to email cover only.
12th October 2014, at 2:00PM
13th October 2014, at 11:47AM
Update at 17:24:48(BST): The server is now back online and services are starting up now.
We've seen an increased amount of attacks to various sites of late. In order to help combat this, we need to do a quick reboot of the server to change over the firewall settings.
The server will be unavailable for a few minutes, email services will be unaffected.
9th October 2014, at 5:16PM
9th October 2014, at 4:24PM
Update at 17:08:56(BST): The issue has now been resolved with this server. Server has now rebooted and we're all patched up! Sorry for any inconvenience caused.
Server20 needs an urgent security update that will require a reboot. Due to the urgency to get this patched, we're going to perform a quick reboot right now. Site's should be back up in a few mins. Apologies about the short notice.
6th October 2014, at 4:57PM
6th October 2014, at 4:08PM
Update at 19:21:42(BST): The issue has now been resolved with this server.A fault with this server has taken the web server offline. We should have this corrected in the next 15-30 minutes.
4th October 2014, at 6:56PM
4th October 2014, at 6:21PM
Update at 18:54:53(BST): Update at 20:13:54(BST): This server should be fine from here on, we will continue to monitor through the evening.
Update at 19:55:12(BST): Following repairs, the server is now being restarted.
Update at 19:12:53(BST): As of 7.05PM we have remote access to the server and are running a disk repair process presently.
This server started to fail at 5.45PM.
After a brief review of services the server was power cycled at 6.05PM
The server has not recovered from this reboot, so an engineer is currently being dispatched to the data center to review the fault first hand.
3rd October 2014, at 7:00PM
4th October 2014, at 5:54PM
Update at 15:54:00(BST): The service has remained functional throughout today so we are now marking this situation as resolved.
1st October 2014, at 10:27AM
1st October 2014, at 2:54PM
Update at 14:04:29(BST): The issue with this server was resolved at approximately 10:30(BST)
19th September 2014, at 8:33AM
19th September 2014, at 1:04PM