Update at 07:26:49(GMT): The issue has now been resolved with this server.We are presently investigating an issue affected network load causing service instability for some users.
22nd January 2013, at 3:59AM
22nd January 2013, at 7:26AM
Update at 20:25:45(GMT): Update at 03:59:10(GMT): Update at 19:45:30(GMT): We are presently seeing some unexpected high load on this server. This is causing infrequent access issues on the system.
As the load is distributed across many sites on the server, there is no one single cause.
We are beginning a move of several sites from this server ASAP to reduce load.
In the meantime please email us if you wish to have your site migrated off of this machine.
18th January 2013, at 7:43PM
24th January 2013, at 8:25PM
Update at 23:05:45(GMT): The issue has now been resolved with this server.A network issue on the VPS host has been found and resolved now. vps25 should once more be stable and running well. Apologies for any inconvenience this may of caused.
Server VPS25 has become unresponsive. Our engineers are currently looking into this issue and hope to have things back shortly.
17th January 2013, at 10:21PM
17th January 2013, at 11:05PM
Update at 06:42:25(GMT): The issue has now been resolved with this server.We are presently looking at a fault affecting www on this server.
11th January 2013, at 12:22AM
11th January 2013, at 6:42AM
Update at 06:42:32(GMT): Update at 18:10:37(GMT): After investigation by our engineers it appears there was an exploited VPS container on the VPS that was causing the excessive traffic. Our engineers have taken against this now which has brought the server back up and running.
We are monitoring the server in the meantime to ensure that this does not reoccur.
Our flood protection has been activated on this server to prevent the rest of our network being affected. Our engineers are looking into the flood and the network connection to VPS27 will be back online as soon as this is resolved. We apologise for the inconvenience caused.
9th January 2013, at 5:14PM
11th January 2013, at 6:42AM
Update at 11:12:17(GMT): The issue has now been resolved with this server.The server has had a disk check and a full reboot onto a different kernel. This has resolved the issue and we apologise for the inconvenience caused.
Update at 10:58:49(GMT): An engineer is currently at the data centre attempting to resolve the issue as soon as possible.
Server19 is currently undergoing a reboot and disk check. We apologise for the inconvenience caused and it should be back online shortly.
9th January 2013, at 10:06AM
9th January 2013, at 11:12AM
Update at 09:36:29(GMT): Update at 09:17:57(GMT): Our engineers have rebooted the server to bring it back online and are looking into the issue that occurred.
server2.xenserve.com has become unresponsive and is currently undergoing a full reboot. Should any further actions be necessary once this has completed, we will post accordingly.
2nd January 2013, at 8:52AM
2nd January 2013, at 9:36AM
Update at 13:26:07(GMT): The issue has now been resolved with this server.
We have had to reboot prohost8 as it became unresponsive.
Apologies for any inconvenience caused.
27th December 2012, at 1:18PM
27th December 2012, at 1:26PM
Update at 00:30:03(GMT): The issue has now been resolved with this server.All servers were back online around 11.30PM.
Please note prohost servers 10-16 are being moved as per our planned maintenance.
These servers are being physically moved inside our facility to our newest area/network, and will be back online momentarily.
20th December 2012, at 10:03PM
21st December 2012, at 12:30AM
Update at 12:51:07(GMT): The issue has now been resolved with this server.This has now completed and all services are now back online. Apologies for any inconvenience caused.
We are currently performing an emergency disk check on this server.
Websites will be unavailable during this time. Apologies for any inconvenience caused.
18th December 2012, at 12:48PM
18th December 2012, at 12:51PM