Update at 10:05:22(BST): Our engineers have now resolved the database issue and have performed maintenance across it. During this time you may have encountered issues with SMTP. If you have, please restart your mail client and this should work fine.
34SP apologies for any inconvenience this may have caused you.
The 34SP.com database server that runs our site and several authentication services is presently offline.
We are presently looking into this.
7th October 2012, at 3:36AM
7th October 2012, at 9:05AM
Update at 12:21:47(BST): The issue has now been resolved with this server.
Engineers are currently working on the Ash server mail queue. There have been some delays caused by spamming. We are working to clear this as quickly as possible. Apologies for any inconvenience caused.
4th October 2012, at 9:26AM
4th October 2012, at 11:21AM
Update at 01:40:43(BST): The issue has now been resolved with this server.The server has been restarted and the fault corrected. All services should now be restored
This server is presently down and we are investigating the fault.
4th October 2012, at 1:13AM
4th October 2012, at 12:40AM
Update at 11:30:48(BST):
Update at 00:08:39(BST): This was back online after around 10minutes - do let us know if you do find any issues due to the changes made.
2nd October 2012, at 11:00PM
3rd October 2012, at 10:30AM
Update at 18:33:50(BST): The issue has now been resolved with this server.Phone Support is temporarily unavailable. This should be returned to normal operation soon - in the meantime we apologise for any inconvenience caused.
1st October 2012, at 5:37PM
1st October 2012, at 5:33PM
Update at 10:38:26(BST): Update at 10:38:00(BST): The database has been restored to service so our site and SMTP should now be functioning correctly.
25th September 2012, at 8:23AM
25th September 2012, at 9:38AM
Update at 18:45:16(BST): Update at 18:44:26(BST): Update at 12:25:05(BST): We have identified issues with incoming email delays.
We are processing mail as fast as we can. This will however take some time to catch up.
Your patience is appreciated.
Apologies for any inconvenience caused.
21st September 2012, at 11:50AM
21st September 2012, at 5:45PM
Update at 14:26:03(BST): The issue has now been resolved with this server.Our engineers resolved the issue around 12:10 and have continued to monitor the server since. All signs appear to be good and the server is functioning again as expected.
Update at 09:08:34(BST): We currently have an engineer on route to the data centre to investigate into this fault as the server is currently nonresponsive on a remote. Once they arrive we believe the server should be up again shortly.
We are presently investigating a fault affecting the max.34sp.com server. It is presently down.
20th September 2012, at 4:00AM
20th September 2012, at 1:26PM
Update at 11:33:31(BST): Full service was restored on this server shortly after the previous update.
17th September 2012, at 6:20AM
18th September 2012, at 10:33AM
Update at 10:55:57(BST): All servers have now been restored to service.
16th September 2012, at 12:19AM
16th September 2012, at 9:55AM