34SP.com System Status History

Description

Update at 21:50:29( BST ) : The issue has now been resolved with this server.

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21:36 We are presently looking at an issue affecting this systems webserver. Other services (email, databases, ftp etc) are not affected.

Start Time

29th April 2010, at 9:46PM

Description

Update at 09:17:57( BST ) : The issue has now been resolved with this server.

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Our telephone lines will be closing at 5.30pm Monday 26th April for essential maintenance.

Email support will be available as normal. Apologies for any inconvenience caused.

Start Time

26th April 2010, at 9:46AM

Description

Update at 20:37:42( BST ) : The issue has now been resolved with this server.

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20:23: The excess load issues are affecting all services on this system.

19:56: We are presently looking at a load issue on this system.

Start Time

23rd April 2010, at 8:09PM

Description

Update at 20:40:22( BST ) : The issue has now been resolved with this server.

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20:00 This fault may also be affecting email delivery.

19:40 We are presently looking at a MySQL fault affecting this system.

Start Time

23rd April 2010, at 7:42PM

Description

Update at 19:52:56( BST ) : The issue has now been resolved with this server.

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18:50 We are presently looking at an issue affecting MySQL services on this system.

Start Time

23rd April 2010, at 7:29PM

Description

Update at 19:44:01( BST ) : The issue has now been resolved with this server.

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19:43 This has now been corrected.

19:09 We are presently looking at a fault affecting the web server on this system.

Start Time

23rd April 2010, at 7:19PM

Description

Update at 20:54:47( BST ) : The issue has now been resolved with this server.

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20:40: An email update is now going out to all affected users.

19:20: At this stage we are anticipating some degree of mail loss for IMAP hosted email on the plesk server. Spam users and POP3 users should see little to no loss. An update email will be going out momentarily.

18:37 During work on the robbie server a fault has occurred affecting hosted email.

We are presently looking into this matter and will be emailing affected users shortly.

Start Time

22nd April 2010, at 6:59PM

Description

We applied a potential fix to the FTP lock problem late yesterday evening. If your FTP lock is taking longer than 10-15 minutes to release, please contact support to notify them of the domain name in question.

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FTP locks are currently taking longer than usual to release. They are working, but the reaction time from changing settings in your 34SP control panel to the desired effect is unfortunately taking upwards of 30 minutes.

We are aware of this issue and we are working on a fix.

Thank you for your patience during this time.

Start Time

21st April 2010, at 7:18PM

Description

The load averages have dropped significantly since yesterday evening and the server appears to be running well.

We will keep a close eye on this server throughout the day.

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Update: The server seems to be working again now, albeit under significant load. We will be monitoring this situation.

We are currently investigating an issue with the business4.34sp.com server.

Start Time

21st April 2010, at 6:22PM

Description

Update at 18:43:03( BST ) : The issue has now been resolved with this server.

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Prohost1 is having a few problems and should be back to life shortly.

Start Time

18th April 2010, at 6:42PM