34SP.com System Status History

Description

We're happy that this issue is now resolved.

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We believe that we've found the problem with a particular domain, and a particular script.

The owner is being contacted and we are monitoring the situation closely.

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Prohost3 is seeing a resurgence of the problems experienced yesterday, which is attributable to large amounts of memory usage by at least one domain on the server.

We're working to resolve this for good, as quickly as possible.

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Engineer restarted server and is now backup and performing as normal.

Start Time

4th May 2010, at 8:06AM

Description

11:59: Server and services all now restored, we will continue to monitor this server for the time being.

2nd May 2010 @ 11.42PM: The issue has resurfaced again. We are now looking into this

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9:10 Am - Server being reported as down for past couple of hours. Have notified engineers to investigate into.

9:20 AM - Engineer came and checking on server now.

9:25 AM - Server is reported as back up and will be monitored today.

5:30 PM - Server has had no repeat issues so setting outage as resolved.

1st May 2010

Start Time

2nd May 2010, at 9:10AM

Description

Update at 09:06:31( BST ) : The issue has now been resolved with this server.

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Services now back to normal - server required restart.

We are presently looking at an issue affecting this server.

Start Time

30th April 2010, at 8:14AM

Description

Update at 21:50:29( BST ) : The issue has now been resolved with this server.

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21:36 We are presently looking at an issue affecting this systems webserver. Other services (email, databases, ftp etc) are not affected.

Start Time

29th April 2010, at 9:46PM

Description

Update at 09:17:57( BST ) : The issue has now been resolved with this server.

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Our telephone lines will be closing at 5.30pm Monday 26th April for essential maintenance.

Email support will be available as normal. Apologies for any inconvenience caused.

Start Time

26th April 2010, at 9:46AM

Description

Update at 20:37:42( BST ) : The issue has now been resolved with this server.

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20:23: The excess load issues are affecting all services on this system.

19:56: We are presently looking at a load issue on this system.

Start Time

23rd April 2010, at 8:09PM

Description

Update at 20:40:22( BST ) : The issue has now been resolved with this server.

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20:00 This fault may also be affecting email delivery.

19:40 We are presently looking at a MySQL fault affecting this system.

Start Time

23rd April 2010, at 7:42PM

Description

Update at 19:52:56( BST ) : The issue has now been resolved with this server.

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18:50 We are presently looking at an issue affecting MySQL services on this system.

Start Time

23rd April 2010, at 7:29PM

Description

Update at 19:44:01( BST ) : The issue has now been resolved with this server.

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19:43 This has now been corrected.

19:09 We are presently looking at a fault affecting the web server on this system.

Start Time

23rd April 2010, at 7:19PM

Description

Update at 20:54:47( BST ) : The issue has now been resolved with this server.

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20:40: An email update is now going out to all affected users.

19:20: At this stage we are anticipating some degree of mail loss for IMAP hosted email on the plesk server. Spam users and POP3 users should see little to no loss. An update email will be going out momentarily.

18:37 During work on the robbie server a fault has occurred affecting hosted email.

We are presently looking into this matter and will be emailing affected users shortly.

Start Time

22nd April 2010, at 6:59PM