34SP.com System Status History

Description

Update at 16:59:38( GMT ) : The issue has now been resolved with this server.

A full check of all databases is now running - if anyone has any further issues with domains on Earth, they are advised to contact support.

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The Personal hosting server Earth has gone down for an unidentified reason.

The machine is coming back up now but will need to check its file systems for consistency first.

We apologise for the nature of this outage and hope to have Earth back up and running shortly.

Start Time

19th March 2010, at 4:35PM

Description

Update at 03:28:07( GMT ) : The issue has now been resolved with this server.

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00:30 We are presently looking at a surge in traffic on our network. This is causing some services to run slow, or in rare cases time out.

Start Time

19th March 2010, at 1:05AM

Description

Prohost3 reached an already-once-increased-today limit, which we've raised again. Engineers will continue to monitor this server to ensure that it's operating acceptably.

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We're currently experiencing a problem with the Apache web server on Prohost3. Engineers are working to fix this as soon as possible.

Start Time

16th March 2010, at 11:27AM

Description

This weekend (13th and 14th March 2010) our telephone support will be offline while our systems undergo upgrades.

Email support will still be available 9.30am through 5.00pm on both the Saturday and Sunday.

Phone support will resume on Monday 15th at 8.00am.

Start Time

12th March 2010, at 7:14PM

Description

The problems with the server appear to have been solved, without any load spikes for a sufficient period of time. Status resolved.

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2nd wave of service disruption now dealt with and the server appears to be running fine.

We are, however, still watching server6 like hawks.

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The person(s) responsible for this are being dealt with and their domain disabled. We have resumed access to the server now, but it seems there is more disruption currently happening.

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This server is experiencing an incredibly high level of load. As a measure for reducing this, access to the server has been blocked at our network edge, with the hope that we will be able to recover the machine, disable the offending domain/service and remove the blocks.

Engineers are actively working on this server and hope to have the problem rectified as soon as is possible.

Start Time

11th March 2010, at 3:09PM

Description

Update at 14:13:20( GMT ) : The issue has now been resolved with this server.

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Xenserve7 had to go down for an unscheduled reboot and will be back up shortly. We apologise for any inconvenience this may cause.

Start Time

11th March 2010, at 1:27PM

Description

Update at 18:42:35( GMT ) : The issue has now been resolved with this server.

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Xenserve10 had to go down for an unscheduled reboot and will be back up shortly. We apologise for any inconvenience this may cause.

Start Time

10th March 2010, at 6:38PM

Description

Update at 13:14:46( GMT ) : The issue has now been resolved with this server.

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Gambit has been rebooted and all services now appear to be functioning. If you continue to have any problems with your domains on this server, please contact support.

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Engineers are currently working on this now. Apologies for any inconvenience caused.

Start Time

10th March 2010, at 12:58PM

Description

Update at 15:14:01( GMT ) : Reseller server 14 is now back on-line. Again apologies for any inconvenience.

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We have had to perform an emergency reboot of reseller server14.

This should be back on-line shortly.

Apologies for any inconvenience caused.

Start Time

9th March 2010, at 3:10PM

Description

Update at 16:51:55( GMT ) : The issue with prohost 3 is now also resolved. Apologies for any inconvenience caused.

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Update at 16:49:47( GMT ) : The issue with siteadmin on prohost 4 is now resolved. Apologies for any inconvenience caused.

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Update at 15:26:16( GMT ) : We are aware siteadmin is not working on prohost 4. Engineers are currently working on this now.

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Update at 14:56:01( GMT ) : The issue has now been resolved with prohost 4. We are currently still working on prohost 3. Again apologies for any inconvenience.

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We are currently conducting emergency maintenance on these servers and they will be back on line as soon as possible.

Apologies for any inconvenience caused.

Start Time

9th March 2010, at 2:37PM